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PROFILE AND ACTIVATION

• Report if subscription activation time or device pairing time takes longer than 1m
• Test the login request after leaving the app idle in the background for 30m (once the app is called up click on any section)
• Change Password - Verify that the user can modify the Password on the Account Section with a new password differ from 10 last passwords (Error Popup - Verify that the user cannot modify the Password on the Account Section using one of the last 10 already used passwords)
• Changes in My Profile - Verify that the user can modify the associated car, the Payment, the Change Residence Address on My Profile page
• Legal Notes - Verify that the user can read the Terms and Condition and the Privacy Policy *Forgot Password -Expiration code before/after 24 h - verify that the activation code on the forgot password email works before 24h and expires after 24h
• Device behaviour - Subscription incomplete/After unsubscription - Verify that when the device is plugged in the 12V socket and the engine / ignition is ON (without subscription started or completed/after unsubscription: Device do not light, Cannot trigger a bcall, USB charger works)
  

GENERAL FUNCTIONALITIES

• Double check: After synchronising the Valeo Rescuer device, green LEDs will appear around the red button to indicate that the association has been successful; at the same time, in the app provided, the status of the device must be "Active".
• Update personal data: the personal data that can be modified are name, surname, date of birth, telephone number and e-mail.
• Check that the values of the vehicle coincide with the values displayed by the call centre operator: Plate, Energy, Vehicle type, Location (full address), Speed, Heading (degrees and direction of travel), Is Position Trusted? (Y/N), Make, Model, VIN, Engine (ON/OFF) and Timestamp.
• Simulation of app malfunction with call to technical support (non-road, hotline: EN: +390672474138, FR: +390693568138)
• Test under different network coverage
• Payment History - Verify that the user can views the Payment History on My Profile page
• Device behaviour - ON/OFF - Verify that the device behaviour is consistent with the expected when it is switched ON/OFF

GENERAL COMMUNICATION

• You are expected to receive the following communications: Welcome email
• Activation email
• Activation reminder email after 5 and 9 days
• Device activation SMS
• Unsubscribe-Termination email
• Credit note email *New device email
• INVOICE email
• Recovery Password email and SMS

CALL FUNCTIONALITIES

E-Call functionality: simulates a call to the roadside assistance call centre. This function can be activated via the red button on the cigarette lighters. (IMPORTANT: Please specify during the call that this is a test)

ARC Call functionality: which consists of the call centre calling the phone number associated during registration. This only occurs in certain "extreme" circumstances and can be tested by arrangement with the call centre operator. (IMPORTANT: specify during the call that this is a test)